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The New Home Company is the Country’s Most Honored Builder at National Customer Satisfaction Eliant Awards

Company Release - 3/18/2019 12:00 PM ET

At the 2019 Eliant Homebuyers’ Choice Awards, NEW HOME wins the program’s most prestigious honor, “The Eliant,” and 12 additional awards for providing its customers with the best design, purchase and ownership experiences of any builder in the United States.

ALISO VIEJO, Calif.--(BUSINESS WIRE)-- Last week, The New Home Company (NEW HOME; NYSE: NWHM) was the most recognized homebuilder at the 2019 Eliant Homebuyers’ Choice Awards, sweeping the top customer satisfaction awards and earning “The Eliant,” the program’s most prestigious honor, for providing its customers with the best design, purchase and ownership experiences of any builder in the United States. NEW HOME won a total of 13 Eliant Awards, more than any other nominated company.

In addition to “The Eliant,” NEW HOME was also presented with First Place awards for Purchase Experience, First Year Customer Service Experience and First Year Quality among all large-volume builders. Also, eight NEW HOME representatives were identified by homeowners as the nation’s best at delivering extraordinary customer experiences.

NEW HOME was selected based on the results of more than 125,000 surveys administered in 2018 to recent homebuyers from 150-plus major homebuilders across the U.S. The Homebuyers’ Choice Awards are presented annually by Eliant, a customer experience management company that has been surveying buyers of new homes for more than 35 years.

“We are thrilled to recognize The New Home Company for its focus on and ability to deliver excellence in customer satisfaction,” said Bob Mirman, Founder and Chief Executive Officer of Eliant.

“Our culture is based on doing the very best work for all of our customers, and these awards validate our team’s efforts,” said Larry Webb, Chief Executive Officer of NEW HOME. “We are so proud of everyone at NEW HOME, from our accountants to our customer service reps, as this kind of recognition proves that great teams can accomplish remarkable results by working together for a shared goal. And ultimately, it results in providing a homebuying experience for our customers that is unsurpassed in our industry.”

About The New Home Company

NEW HOME is a publicly traded company listed on the New York Stock Exchange under the symbol “NWHM.” It is a new generation homebuilder focused on the design, construction and sale of innovative and consumer-driven homes in major metropolitan areas within select growth markets in California and Arizona, including coastal Southern California, the San Francisco Bay area, metro Sacramento and Phoenix. NEW HOME is a multi-year recipient of “The Eliant” for Best Overall Customer Experience in the Eliant Homebuyers’ Choice Award’s multi-divisional builder segment. NEW HOME was twice named to the Inc. Magazine Founders 40 list, recognizing public companies that have maintained a strong entrepreneurial spirit. For more information about the company or its current new-home offerings, visit www.NWHM.com.

Mike Hoye
Paolucci Salling & Martin Communication Arts | Public Relations
(310) 346-0845 (mobile) or mhoye@PSMCommArts.com

Source: The New Home Company

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